Setting Client Boundaries
One of the hardest things you can do as a business owner is run your business without setting up any boundaries with your clients. As much as you want to be able to do all of the things and go above and beyond for clients, you also need time for other clients and more importantly yourself. You want to make sure that you set everything from the beginning so your clients know exactly what to expect from you and what you expect from them. This way you don't have to set them halfway through your time working together. Here are 4 basic boundaries you should be setting with your clients.
Setting up your own office hours will not only benefit your clients, but you as well. If you know you love to take some time off in the morning and work later at night or vice versa, that is completely fine! That is one of the best things about running your own business. You get to choose! But, you should let your clients know your availability when working together. Whether you include them in the contract or in a welcome packet, you want to be sure to let them know what times they can expect to get in touch with you. This also will help you avoid any repeat emails checking in to see where you are. Setting up office hours will also encourage you to close your laptop down at the end of the night and give your brain some off time.
Getting In Touch
Going off of the office hours, it's important to let your clients know how you like to be contacted. Some people love to communicate via email or by phone and it's completely up to you how you want to be communicated with. If you don't want to be receiving calls on nights and weekends, be sure to let your clients know what the best way to reach you is and when.
Depending on your style, editing usually comes with most boudoir images but it can be frustrating when clients want revisions one after the other. It's important to think about this and what your boundaries are. If you want to include a strict number of revisions, it's important to communicate that with your clients and I recommend putting it in your contract. That way if anything comes up later down the road, you don't have to have any difficult conversations.
It's important for both you and your client to know when deadlines are for their session. From the payment to when they can expect their images to be ready, it's important that both parties understand the timelines and the process for their session. Be sure to talk about this throughout the booking process and even in the contract or welcome packet so that neither of you are left in the dark about the deadlines. This will help clear up any confusion before you both start working together.
These are just a few ways that you can up boundaries for yourself! Not only does it help protect you but also your clients! You want to make sure that their experience with you is a good one so setting up boundaries from the beginning will benefit you both!